IT Outsourcing

Our flexible approach to IT managed services provide you with a smart way to manage your IT and at the same time keeping your costs down. From managing the entire IT infrastructure or just specific aspects, we will tailor our service packages to meet your business requirements.

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Desktop Support

Our team of experts will provide personal and professional support to you and your users. Our services include extensive remote support and monitoring services to ensure prompt response to any issue reported.

Infrastructure Management

Because it is critical for a business to ensure business continuity. Prompt provides comprehensive infrastructure management services. Our packages include IT support, remote monitoring and troubleshooting services on your server(s) carried out by our team of IT professionals.

Service Management

We make sure that our team of experts understand your business and translate your business requirements into a technical solution that is right for you. Our IT managed services offer you a complete peace of mind for all aspects of your IT infrastructure, whether it is hardware, software, project requirements or cloud based environment. For more information on our IT Managed services please get in touch with our team. Prompt’s IT outsourcing services allow business executives to retain control over IT strategies while benefiting from reduced operating costs and risks without compromising service delivery to end users and their clients.

Activities

  • Full range of services covering the entire IT delivery chain
  • Stringent knowledge transfer and management to increase client productivity
  • Focus on governance and proactive management
  • Operational excellence and compliance with commitments demonstrated by proven successes
  • Bringing our best to your table
  • Satisfaction rating of 9.1/10 based on signed client assessments
  • World-class service levels met or exceeded in 98% of cases
  • 95% of projects delivered on time and on budget
  • CGI professionals are invited to be shareholders, demonstrating a unique commitment to client

IT outsourcing Services Commitments

  • Pricing based on established goals and predictable IT costs
  • Philosophy that targets long-term partnerships
  • Global delivery model that emphasizes client proximity to provide a local presence for key IT